Founding pilot
A focused diagnostic.
A 90-day roadmap.
The DocUR Diagnostic & 90-Day Improvement Roadmap: one team, one workflow or technology, and practical priorities for change.
The scope
A clear, practical starting point.
- 6–12Clinician interviews
- 1–2Workflow observations
- 60–90 minLeadership action workshop
- 90 daysImprovement roadmap
Approximately three weeks once access is arranged. Scope and timing are agreed before engagement.
The process
Understand first. Then prioritize.
- 01FrameKickoff · Scope charter · Materials review
- 02UnderstandInterviews · Observation · Friction map
- 03PrioritizeLeadership workshop · Roadmap · Action register
You receive a findings report and final readout, with proposed actions, owners, measures, and review points.
Clear expectations protect the work.
DocUR can document responsibility, facilitate accountability processes, and evaluate follow-through. It cannot guarantee leadership will implement recommendations or that every clinician will experience psychological safety. We agree information safeguards and a process for meaningful feedback and leadership review. Roles, decision ownership, and follow-through are established with the organization.
How is information handled?
Access, participation, reporting, storage, and retention are agreed before work begins. Reporting uses aggregated or de-identified themes where practical; small teams or specific events may remain identifiable. Absolute confidentiality cannot be promised.
What is outside the pilot?
This is an organizational assessment—not individual clinical diagnosis, medical care, compliance certification, or a replacement for safety-reporting processes. The 90-day roadmap does not include 90 days of implementation support unless separately agreed.
Ready to understand a defined challenge?
Share the team, workflow or technology, and question you want to explore.